Order Cancellation

Order Cancellation

How do I cancel an order?

You can cancel your order online before the product has been shipped. Your entire order amount will be refunded. Contact us at this email as soon as possible; info@teakdesignsdirect.com or fill out our Order Cancellation Form

How long will it take to process my cancellation request?

Once you request the cancellation of item(s) in your order, it will take us a maximum of 1-2 business days to cancel the order and initiate a refund. You will be notified of the same by email.

However, if you opt for having the money transferred back to the source of the transaction, it may take up to 7-10 business days for the respective banks to process the refund. Please get in touch with the banks directly in case of any delays post confirmation of cancellation/refund by Teak Designs Direct.